The terms behind every engagement.
Last updated: 4 July 2026
These Terms & Conditions ("Terms") govern your access to and use of the MariePrime Global Services website and any service booked, requested, or delivered through us, including visa and travel assistance, flight and hotel bookings, travel insurance, event coordination, beauty services, procurement, and logistics. By using our website or engaging our services, you agree to these Terms.
1. Acceptance of Terms
By accessing our website, submitting an enquiry, or engaging any MariePrime service, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website or services.
2. Description of Services
MariePrime acts as a service provider and, in some cases, an intermediary between clients and third parties such as airlines, hotels, insurers, and government or embassy bodies. While we manage applications and bookings with diligence and care, certain outcomes — particularly visa approvals — are determined solely by the relevant government or embassy authority and are outside our control.
3. Eligibility & Client Responsibility
You must provide accurate, complete, and current information when engaging our services, including all documents required to process a booking or application. You are responsible for the accuracy of the information you submit, and MariePrime is not liable for delays, rejections, or losses resulting from incomplete or inaccurate information provided by you.
4. Bookings, Payments & Fees
Service fees, third-party costs (such as flight fares, hotel rates, or embassy charges), and payment schedules will be communicated before a booking or application is confirmed. Full or partial payment may be required upfront depending on the service. Prices for flights, hotels, and other third-party bookings are subject to availability and may change until payment is confirmed.
5. Visa & Immigration Disclaimer
MariePrime provides guidance, documentation support, and application processing assistance for visa and immigration matters. We do not guarantee visa approval, entry clearance, or any specific immigration outcome, as these decisions rest entirely with the relevant embassy, consulate, or government authority. Our service fee covers the professional assistance provided and is separate from any government or third-party fee, which is typically non-refundable regardless of outcome.
6. Cancellations & Refunds
Cancellation and refund terms vary by service and will be communicated at the time of booking. In general, third-party costs already paid to airlines, hotels, insurers, or government bodies are subject to that third party's own cancellation and refund policy. MariePrime service fees for work already performed (such as document review, application preparation, or processing already submitted) are generally non-refundable.
7. Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of MariePrime Global Services or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.
8. Client Conduct
You agree not to use our website or services for any unlawful purpose, to submit fraudulent documentation, or to misrepresent your identity or circumstances. MariePrime reserves the right to decline, pause, or terminate a service where we reasonably suspect misuse, fraud, or a breach of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, MariePrime shall not be liable for indirect, incidental, or consequential losses, including missed flights, denied entry, visa refusal, or losses arising from third-party actions (airlines, hotels, insurers, embassies) beyond our control. Our total liability for any claim arising from a service is limited to the service fee paid to MariePrime for that specific engagement.
10. Indemnification
You agree to indemnify and hold MariePrime harmless from any claims, losses, or expenses arising from your breach of these Terms, misuse of our services, or the provision of inaccurate or fraudulent information.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria, unless otherwise required by applicable law.
12. Changes to These Terms
We may revise these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes take effect constitutes your acceptance of the revised Terms.
13. Contact Us
For questions about these Terms & Conditions, please reach out using the contact details listed on our Contact page or in the footer of this website.
Questions about this page?
Our team is happy to clarify anything here before you book a service with us.